One of the Government of National Unity's fundamental deliverables
is rebuilding a capable and meritorious public service. In this area, the GNU
will generate scripts or scenarios to recalibrate how service delivery will
become a feature of governing RSA. As a result, concepts and labels, some with
deep ideological intentions and baggage, are baying for centre stage as the vocabulary
of rebuilding the public service.
From the battle to sustain the predominant 'public service transformation', 'public service reform', 'professionalisation of the public service', 'single public service' to 'back-to-basics' and 'meritorious capable public service' nomenclature, South Africa is faced with the reality of just getting the Public Service as an institution to get things done, emphasizing the urgent need for a 'back-to-basics' approach. Underscoring the societal preoccupation, the urgency to 'get things done' has become a significant weight in public service policy and practice, overshadowing the equally significant role of the theoretical issues that underpin the 'what and why' of public service; these have now become low politics.
Given RSA's tormented
history and how it has defined and potentially still defines the public, not
everyone would agree on what issues should remain in the bucket of public
service. The centrality of organs of state to the success of government as the
most active agent of the state has sharpened the need to interrogate why
defining the public service has been fluctuating. Ideological prejudice, which
divides practitioners and scholars just as class provides fault lines, has
still not changed the reality of just getting things done.
The concept of public
service has been a subject of debate in both theoretical and practical
disciplines, serving as a platform for the application of public
administration, politics, and other dimensions of management sciences. This
debate has arguably broadened its definition, potentially moving it away from
its core attribute of 'getting things done '. It would be beneficial for the
GNU to ensure that its interpretation of 'meritorious' is shared among
coalition partners or society, as unity in understanding is crucial for the
success of their work in building a capable state.
At its highest level of
perfection, meritocracy banishes all sense of grace. It diminishes society's
communal character, a substrate of being 'ubuntu' and potentially liquidates to
the 'batho-pele' character-defining RSA public service. Meritocracy leaves
little room for the solidarity that can arise when we reflect on what makes up
our contingency as a society.
In South Africa, when
the world was hard at work to reform its public service, the preoccupation was
more with the constitutional order that must deal with the arrangements of how
to govern each other. Chapter 10 of the RSA Constitution dealt with principles
that the constitutional order had to unfold with as it searched for space in an
otherwise redefined public administration and management terrain of content and
practice.
The provision in section
197 of the Constitution that "the public service must loyally execute the
lawful policies of the government of the day" is instructive to the RSA
public service's capability and meritoriousness. The public service can only
execute within the parameters set by the establishing legislation, over which
the Constitution enjoys supremacy. With provisions dealing with favouritism and
prejudice in public service, a capable state presents an inarguable case for
people-centric merit to reign as a criterion for commission into public
service.
As a result,
meritoriousness can only be measured to the extent that those commissioned into
the public service are qualified and can get the job done irrespective of who
the government of the day is. Anything less is illegal and at variance with
principles entrenched in the RSA Constitution. To the extent that a capable and
meritorious public service is not left to the supply and demand dynamics of the
RSA human capital, the increasingly skewed values of training and development
will overwhelm the idea of the common good.
The distortions of merit
as a function of higher qualifications in the what of public service and less
about the time spent on the how have upended the pyramid of public service
composition. There is an uncharacteristic and disproportionate growth of public
servants in post levels preoccupied with the whats and whys of the public
service or sector and a marked shrinking of the how-to. What is inarguable is
the tragic decline of the 'necessary paper-pushing', 'broom-moving',
'litter-picking', 'file-archiving', or similar character of the public service
and the increase of unscrupulous insourced capacity loyal only to the bottom
line set whence they are employed.
The hollowing out of the organ of stateness in the public service, the institution or individual, has impacted the dignity of working in the public service. The social bonds commissioned into public service must have with society require more than human capital interventions; they must be mega nation-building interventions to frame a new path. The presence of the state is felt in the mundane tasks of public service. The civic-minded common good, which recognises the social esteem attached to public service, should be the new metric of merit and capability.
In the thirty years that have passed, South Africa created a transitionocratic bureaucracy. As a result, it has a concentrated memory of constant change. Those in the public service field for the same number of years have more experience in experimenting than concretising. The base is fluid and, in some instances, sinking quicksand. Finding a base to go back to is critical. It is commendable that building a capable state is one of the priority areas of the GNU and is poised to be a central feature of the National Dialogue. CUT!!
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